Affiliate Terms of Service
1a) The affiliate advertises for and recommends CleverReach® on his website or other channels to direct attention to CleverReach® and thus to win new customers for them.
1b) New customers in this sense are customers who have not yet been a customer by CleverReach®, have stumbled upon the advertising space of the affiliate to CleverReach®, do not use the interface to Afterbuy and have closed a contract or agreement with CleverReach®.
2.CleverReach® Services2a) The affiliate receives a commission for each new customer (see paragraph 1) led from them to CleverReach®. Tax base for the commission are generated and collected revenues from new customers that have been won.
2b) CleverReach® uses appropriate technical tracking systems, to ensure that the number of customers which have been brought from the affiliate to CleverReach® can be traced.
2c) CleverReach® provides the affiliate a monthly statement of all clients referred by him, the chosen rates, and a commission summary. CleverReach® calculates each statement to the 15th of the following month for the past month and creates a sum of proper earned credit amount/ earned commission. The payment amount must be at least $15 in order for the commission to be able to be paid out. CleverReach® will promptly pay the credit amount to the affiliate.
3. Responsibilities of the AffiliateThe affiliate agrees to keep his information in the user account up-to-date, in particular his email address and his bank account details. CleverReach® explicitly states that legal declarations, e.g. changes to contract conditions or cancellations, can be sent via email. Disadvantages for the affiliate or for CleverReach® suffered due to the afilliate's lack of updating will be charged to the affiliate. CleverReach® is especially not liable for suffered pecuniary loss due to incorrect banking information.
4. Term4a) The referral partnership will run for an indefinite period of time. It may be terminated from both sides, at any time without being obligated to provide a reason. 4b) An active partnership will initially run for a period of 3 months. It may be terminated from both sides, at the end of the month with a notice period of one month, at any time without being obligated to provide a reason. The right of extraordinary termination remains unaffected.
5. AbuseAny form of abuse, i.e. the achievement of business transactions through unfair methods or inadmissible means that are against the law, these terms and conditions, any additional program-specific terms and conditions, and the principle of CleverReach® Affiliate program, is prohibited.
5a) It is especially prohibited for the affiliate to try to obtain compensation (earnings) in that he directly or through third parties, uses the CleverReach® affiliate program advertising materials he has obtained, such as tracking links and/or other mechanical means in one or more of the following practices:
- Registrating in order to gain through commissions a price advantage for himself;
- Pretense of business transactions that have not actually taken place; for example, by specifying unauthorized alien or of false or non-existing data during online registration or by ordering email quota;
- Use of advertising forms, which allow tracking, but are not clearly displayed or are hidden or invisible;
- The use of terms like CleverReach®, in search engines, in advertisements or use of the name in an ad space without the express prior written consent of CleverReach®.
5f) Any form of abuse leads to an immediate blocking of the account. Within one month of the blocking, a letter of objection may be submitted in written form in order to clarify the facts. If the facts do not, however, speak in favor of the affiliate, CleverReach® will have to issue a notice of termination of the affiliates account/membership. Moreover, unfair induced transactions will terminate the affiliate's right to claim any payments. The affiliate agrees to pay for each case of culpable violation costs determined and considered reasonable by CleverReach® or in case of a dispute, the penalty amount determinded by a court. The penalty is a maximum of the confirmed credit amount existing on the account at the point of time of when the account was initially blocked.
6. Discretion/Data PrivacyThe parties will not disclose information to any third parties about the entire contents of this contract and any known information won during the term of the cooperation, and must hold any information in strict confidence and abide to the data protection rules. This applies even after the termination of the contract. The parties must ensure that the fraudulent use by third parties is excluded.
7. Final Provisions7a) German law shall apply to the contractual relationship.
7b) Changes and modifications to this contract have to be made in writing. The same applies for the waiver of the written requirement. Additional oral agreements will not be made.
7c) If any part of this Agreement should be ineffective, the remaining contract shall nevertheless remain valid. The parties in this case, should replace the invalid terms by actual valid regulations or terms. The same applies to the case of a loophole in the contract.
7d) Rights and obligations under this contract can not be changed in any form by restructuring or transformation of the parties, even if it leads to an outsourcing of parts or creation of new entities.
Privacy
1. General Privacy Policy
In the following we would like to inform you about how we process your personal data in accordance with Art. 13 of the General Data Protection Regulation (GDPR).
Data Controller
CleverReach GmbH & Co. KG is responsible for the data collection and processing explained in this policy. You can find our contact data in our imprint.
Usage data & log files
When you visit our web pages, temporary so-called usage data are stored on our web server for statistical purposes as a protocol to improve the quality of our web pages. This data set contains:
- The page from which the file was requested,
- The file name,
- The date and time of the query,
- The amount of data transferred,
- The access status (file transferred, file not found),
- The deion of the type of web browser used,
- The IP address of the requesting computer, which is shortened so that a personal reference can no longer be established.
These log data are only stored anonymously. We store this log data strictly earmarked for a maximum of seven days to be able to detect, limit, and eliminate attacks on our websites. We delete these data at the end of this period. The legal basis is Art. 6 (1) (f) GDPR.
2. Cookies
We use cookies on our websites. Cookies are small data files that are placed and read on your device. There is a difference between session cookies, which are deleted when you close your browser, and permanent cookies, which are stored beyond the individual session. Cookies may contain data that make it possible to recognize the device used. In some cases, however, cookies only contain information on certain settings that cannot be related to individuals. On our websites, we use both session and permanent cookies. The processing is carried out on the basis of Art. 6 (1) (f) GDPR and in the interest of optimizing or enabling user guidance and adapting the presentation of our website. You can set your browser so that it informs you about the placement of cookies, which makes the use of cookies transparent for you. You can also delete cookies at any time via the respective browser setting and prevent the placing of new cookies. Please note that our web pages may not be displayed properly and that some functions may no longer be technically available.
3. Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). With reCAPTCHA it should be checked whether the data entry on our websites (e.g. in a contact form) is done by a human being or by an automated program. For this reCAPTCHA analyzes the behavior of the web site visitor on the basis of different characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis reCAPTCHA evaluates various information (e.g. IP address, dwell time of the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Visitors to the website are not informed that an analysis is taking place. Data processing is carried out on the basis of Art. 6 (1) (f) GDPR. The website driver has a legitimate interest in protecting his web offers from abusive automated spying and SPAM. Further information about Google reCAPTCHA and Google’s privacy policy can be found at: https://www.google.com/intl/en/policies/privacy/ and "https://www.google.com/recaptcha/intro/android.html
4. Explanation of safety measures
To protect your data from unwanted access as comprehensively as possible, we take technical and organizational measures. We use encryption on our pages. Your information is transmitted from your computer to our server and vice versa via the Internet using TLS encryption. You know this by the fact that the lock symbol is closed in the status bar of your browser and the address line starts with https://.
5. Rights of the data subject
When processing your personal data, GDPR grants you as a website user certain rights:
1. Right of access by the data subject (Art. 15 GDPR):
You have the right to obtain from the controller confirmation as to whether personal data concerning you are being processed; if this is the case, you have a right to access this personal data and to all information specified in Art. 15 GDPR.
2. Right to rectification and erasure (Art. 16 and 17 GDPR):
You have the right to request the immediate rectification of inaccurate personal data concerning you and, if necessary, the completion of incomplete personal data. You also have the right to obtain the immediate erasure of personal data concerning you if one of the reasons specified in Art. 17 GDPR applies, e.g. if the data is no longer required for the purposes pursued.
3. Right to restriction of processing (Art. 18 GDPR):
You have the right to request a restriction on processing if one of the conditions set out in Article 18 GDPR applies, e.g. if you have lodged an objection to processing, for the duration of any examination.
4. Right to data portability (Art. 20 GDPR):
In certain cases, which are listed in Article 20 of GDPR, you have the right to receive personal data concerning you in a structured, commonly used and machine-readable format or to request the transmission of this data to a third party.
5. Right to object (Art. 21 DSGVO):
If data is collected on the basis of Art. 6 (1) (f) GDPR (data processing to protect legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process your personal data unless there are demonstrably compelling reasons worthy of protection for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
6. Right to lodge a complaint with a supervisory authority
According to Art. 77 GDPR, you have the right of appeal to a supervisory authority if you believe that the processing of data concerning you violates data protection regulations. The right of appeal may be exercised in particular before a supervisory authority in the Member State where you are staying, working or suspected of infringing.
6. Contact details of the data protection officer
Our company data protection officer will be happy to provide you with information or suggestions on the subject of data protection:
Dr. Uwe Schläger
datenschutz nord GmbH
Konsul-Smidt-Straße 88
28217 Bremen
Germany
Web: www.datenschutz-nord-gruppe.de
Email: office@datenschutz-nord.de
Phone: +49 421/696632-0
7. Use of Affiliate Program
To use our affiliate program, you have to register first. We store and use your personal data, which you transmit in the course of your registration, on the basis of Art. 6 (1) (b) GDPR exclusively to process your partner commissions and to get in touch within the scope of the partner program. We will store your data until you object to its storage by sending an email to affiliate@cleverreach.com and expressing the wish to terminate your partnership. If there are no legal retention periods, your data will be deleted within 10 days after your objection. We will use your email address to notify you of the status of your commissions or to send you corresponding credit vouchers. If after your registration there is an obligation to provide us with your payment data (e.g. account number for payments), this data is required for payment processing. Payment transactions via the usual means of payment (PayPal, direct debit) are made exclusively via an encrypted SSL or TLS connection. In the case of encrypted communication, the payment data you transmit cannot be read by third parties.
For the implementation of our affiliate program we use the software solution Pareba. Your data will be stored and processed on servers hosted by CleverReach® within the EU.
F.A.Q.
1. Base data
Go to My Account > General in the menu on the left to adjust your login data.
Simply go to My Account > Address & Paymentdata to enter and edit your data at any time. Please note, that you can set your address also as your credit address. To do so, remove the tick at the bottom of the page: Credit address differs from my address.
2. Payouts and commissions
You earn lifetime commission as long as your referred customer is a paying customer at CleverReach®. Special agreements remain unaffected.
The amount of your commission depends on your partner status. Generally, commissions start at 10% and increase dynamically with the number of your conversions.
You’ll receive a credit note when you’ve reached an amount of 100 USD by the 15th of a month. Click on Credit Notes to view the notes as a PDF file.
Your monthly commission is the amount of commission you generated in that month. The available commission amount, on the other hand, describes your commission that is available to you and is transferred when you've reached the payout limit. The cumulative commission since the start includes all paid out commissions that you have earned together with CleverReach®.
Your commission may go down when the customer you acquired violates our CleverReach® Terms & Conditions and their invoice is cancelled.
3. Advertising Material
By using advertising material, you can significantly increase your visibility of ads for CleverReach® and your commission.
The term advertising channel describes the different platforms / channels on which you can place your links to CleverReach®. By using different advertising channels, such as a website and a Facebook page, you can evaluate the performance of these channels better.
Create and manage your personal advertising channels under My Account > Channels
First you have to create a new affiliate link for the previously created advertising channel under Advertising Material > Links. Please make sure that you select the correct channel in the Channel attribution field. You can further personalize your link in the free text field "Sub-ID". Afterwards, you only have to place the newly generated link in your channel.
Go to Statistics > by Channels to generate an evaluation filtered by days, months and years.
If you don't see any banners in the Advertising Material > Banners section, please check if you have activated an ad blocker.
Go to Statistic to view the number of leads and conversions you have generated with your affiliate link. You can filter your stats by days, months or years. For data protection reasons, you can’t see any personal details on the people you acquired.
4. Glossary
A lead is a new contact acquired via marketing operations. At CleverReach®, a lead is someone who has created a new account.
Conversion describes the measurable conversion of a potential customer into a paying customer.
The API access is an open programming interface that allows you to program your own extensions.
Cookies are data that are stored on your computer by a website you visit. Cookies help web servers recognize certain users and save their settings.
Go to Programs > Links and find Sub-ID. By editing this field, you can, for example, personalize the link to your Facebook page. Please note that the entered text will also be displayed in your link.
CleverReach launches new brand identity!
Hey CleverFiliates! We have renewed the entire brand identity just in time for the 15th anniversary of CleverReach. Brighter, more modern and more approachable...
CleverReach launches new brand identity!
Hey CleverFiliates!
We have renewed the entire brand identity just in time for the 15th anniversary of CleverReach. Brighter, more modern and more approachable - this is how you could describe in three words what you perceive at the first moment when you meet the new brand.
You as an affiliate can also benefit from this rebrand. Why? Adding this information to your posts will make CleverReach even more attractive to your target audience. This increases your success and thus your commission.
We have also added new advertising material to your account to provide you with more appealing media for acquisition.
If you have generated a deep link, please renew it, as we have also adapted the URL structure with the relaunch. Should you have already included banners and links, they will be updated automatically.
More information about the rebrand can be found here.